Shipping Policy

Shipping Instructions

ACEBOTT would like to thank you for your continued support and trust in our company. It is our pleasure to serve you! Please take a moment to familiarize yourself with our terms and conditions. If you have any questions or need assistance, do not hesitate to contact us. Your attention and patience means a lot to us. Thank you for choosing ACEBOTT!

1. Shipping Policy:
At ACEBOTT, we are committed to providing you with the seamless shopping experience. We offer a variety of shipping options to meet your needs:
China Post Air Mail
DHL
UPS
FedEx

2. Shipping Rates and Delivery Time:
The shipping rates and delivery time will vary depending on the destination, shipping method and weight of the package. We will provide you with estimated shipping rates and delivery times based on the shipping method you choose during the checkout process.

3. China Post Air Mail: This affordable shipping method is ideal for customers looking for cost-effective transportation. Delivery time for international orders are typically 10 to 25 business days.

4. DHL, UPS, FedEx: For customers who prioritize speed and efficiency, our express services offer expedited delivery. The delivery time range from 3 to 7 business days, depending on the destination and shipping method selected.

Please kindly note that delivery times are subject to change due to factors beyond our control (e.g. customs clearance procedures, local holidays or unforeseen circumstances). We will endeavor to inform you of any delays that may impact the delivery of your order.

5. Order Processing Time:
ACEBOTT processes orders promptly to ensure fast shipment. Our standard processing time on orders is 1 to 3 business days after payment confirmation. Orders submitted on the weekend or on a holiday will be processed on the next business day.

6. Tracking Information:
You will receive a shipment confirmation email with tracking information once your ACEBOTT order has dispatched. With this tracking number, you will be able to track the progress of your package as it arrives at its destination.

7. International shipping:
ACEBOTT is proud to serve customers worldwide. For international orders, please be aware that you may be responsible for import duties, taxes, and clearance fees which may be imposed by your country's customs authorities. These additional fees are not included in the price of the item or shipping cost and are the responsibility of the purchaser. Before placing an order, we recommend that you consult your local customs office to determine any possible charges.

8. Delivery Address:
To avoid delays or delivery problems, please be sure to provide accurate and complete shipping information at checkout. ACEBOTT is not responsible for packages that are not delivered due to an inaccurate or missing shipping address provided by the customer.

9. Shipping Restrictions:
Some items may be subject to specific country or carrier shipping restrictions or regulations. ACEBOTT reserves the right to decline orders or cancel shipments to regions where such restrictions apply.